Talk of The Villages Florida - View Single Post - Do not use Groome Transportation to airport
View Single Post
 
Old 03-23-2023, 07:09 AM
rsmurano rsmurano is offline
Gold member
Join Date: Jul 2021
Posts: 1,051
Thanks: 6
Thanked 958 Times in 488 Posts
Default

I don’t get many of the responses. A lot of these replies are almost blaming the OP and siding with Groome. If groome took on the job of picking up a ride, then it’s their responsibility to know where this client lives to give them the right time on when the pickup is to occur so they will get to the airport in time for their flight. It’s not the responsibility of the client to calculate the pickup time nor if the driver knows where the home is.
I used to use groome many times to & from another airport and they were pretty good, BUT when I hear they are starting to fall down on their responsibilities, I won’t use them anymore. There are other ways to get shuttled to the airport and I don’t want to worry if I’m going to get picked up or not