I've used Groome to Brownwood and back to my house on one occasion and they were very on time.
I did miss a call an hour before as I was getting ready to leave and had to call the lady back and verify that I was still on schedule. The guy picked me up exactly on time. I was thinking wow be ready before the time stated as I was still finishing breakfast and he had to wait a few minutes for me to gather my packed bags.
Riding back from the airport as soon as the Workman shuttle turned into Brownwood the driver was right there standing outside his SUV parked behind the shuttle. I was very impressed with their service. And this was last year back when my new neighborhood wasn't on google maps yet. Maybe I just got a good driver.
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