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Originally Posted by JRcorvette
We had Xfinity at our home and their Mobile service for many years. When we moved we switched to Spectrum because it was much less money. What a Nightmare it was trying to switch our Mobile phone account. Hours and hours on the phone and sever trips to the Xfinity store! And they kept billing us for a Mobile account that did not exist! You can’t get through to anyone to handle the issue. I finely called American Express and had them reject all charges from Comcast/Xfinity. Last week I got and email from Xfinity that our Mobile account was canceled for non-payment. We switched to Spectrum in December! As long as I have another choice I will never do business with Comcast again. They are just too big and no one knows what the hell they are doing. Beware….
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We switched from Verizon (after having for 20+ years) to Spectrum to save a lot of money and we have noticed no difference in service but a giant difference in our bill. Spectrum uses Verizon towers so service has been the same.