Quote:
Originally Posted by tuccillo
You might want to give them a call. Their current offer is $30 per month for 200 megabits per second up and down. Some people have apparently received their mesh router for no additional cost.
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I started Qutom Fiber in January for $30/month for the 200 megabits up/down including the fiber modem. I also got the 360 pods mesh system for an additional $15/month. I quickly return the 360 pods as I soon got my own 6e pods mess pods.
However months later I still being charged for the 360 pods.
Support needs beter training as I called several times to correct this and one support persion stated the $15 is for the modem. I had her check this with her superior who verify I was correct and the fiber moden is included free.
Apparently Centry Link are the earlyer verson of Qutom Fiber as I asked the installers what is the difference between the two, they had Centry Link on their van. It may be the support people are the same for both companies and they get confused between the two.
BTW the 360 podes are free when you get the faster more expensive service fot $70/month.