As they say, imitation is the sincerest form of flattery. A lot of the big-box stores have online service similar to Amazon: Home Depot for example has online shopping and home delivery service that (except for speed of delivery) is every bit as good as Amazon, and I do order from them from time to time. The difference of course is that Home Depot carries home improvement products. Amazon carries virtually everything.
That’s not to say Amazon is perfect. Far from it. One of the major headaches in my estimation is the plethora of Chinese junk sold there under (often very obvious) false or deceiving advertising. Another thing is their return process. They offer a more-or-less instant refund if you take it in the form of an Amazon Prime credit. The other option is that they will refund it to your credit card, which can take quite a long time—once, for me, two months.
I also use Amazon Prime to stream movies. While the service is good technically the selection is rather limited. Not a big deal—not the primary reason I subscribe to Prime anyway—but the selection seems more limited than even, say, two years ago.
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