Quote:
Originally Posted by Laker14
Well, as I said in my first post, I told them to tell their bosses that people can buy this stuff on the internet. My point being that someone at Dicks was using an outdated concept. That model might have made sense if my choices were between standing in a long line and not having the goods I wanted. But those days are gone.
Instead my choice was between standing in a long line or buying these goods from the comfort of my recliner, and not standing in a line, and not paying for gasoline, and not spending 40 minutes round trip to buy my stuff in their brick and mortar location.
I believed the sweater folders when they said they couldn't open a register. Hopefully Dicks is smart enough to get feedback from the employees on the floor when they find their sales dwindling. Maybe not. Maybe they'd just rather cry about how internet sales are ruining their business.
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You forgot the other choice, the one you actually chose:
Spending 40 minutes round trip to buy your stuff in their brick and mortar location, spending however long to do the actual shopping, then more time standing in line, then changing your mind and walking out without the product you came for.
Sounds like you wasted a lot of time, effort, gasoline, and peace of mind while they got paid whether you bought stuff or not.