Talk of The Villages Florida - View Single Post - Quest Lab vs Alliance Lab
Thread: Quest Lab vs Alliance Lab
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Old 04-18-2023, 02:34 PM
retiredguy123 retiredguy123 is offline
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Originally Posted by vintageogauge View Post
If you ever have a billing issue with Quest you will not be using the word "Outstanding". It is near impossible to talk with someone about a billing issue and mine could not be resolved online. Dropped them and now I just get my lab work handled at my doctors office as they provide the service there and if any issues they take care of it. Someone mentioned can you walk into a dr. office without an appointment and the answer is yes. I learned when I first moved here if you see a sign that says walk-ins welcome, expect a long wait as they slip them in between those with appointments. Dropped two primaries because of their walk-in policy.
They do have a billing phone number, 1-866-MYQUEST.

I always pay with a credit card, and if they overcharged me, I would dispute the credit card charge with my bank.