Stay away fro Modern Pools
We hired a pool contractor two years ago (H & M). They dug a hole, poured concrete, and then disappeared. They left about 40 Villagers in the same position. Modern Pools came by and said they were taking over all of the H & M projects. We agreed to use them and it has been a nightmare since. They would have a contractor come in and do one thing and then it would be months before we saw anyone again. They rarely answer or return calls, emails, and texts. It is now two years since the start of this project and we still have a cement hole in the ground with some tiles on top and some pipes in the ground. We have heard that the owner also owns Staycations so I would avoid them as well. Many of the others who are using this company have experienced the same frustrations and we have reached out to Crimes Against Seniors, the department that issues permits, and the Attorney General. It looks like lawsuits are coming from many of us. Good luck with your search for a reputable company
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