Quote:
Originally Posted by Mike&Silvia
I recently sought estimates for a simple plumbing job - running a water line across a 30' garage to a new outdoor hose bib. I got the following three estimates:
1. Mike Scott Plumbing $350 (no estimate fee)
2. Anthony Torri Plumbing $325 (no estimate fee)
3. Frank Gay Services $2158 ($38 estimate fee)
After two calls to Frank Gay Services, seeking to speak to a manager and being promised a callback, I finally got through to a customer service person who said that they would refund my $38 estimate fee if I signed an agreement to keep my dissatisfaction silent. The form required me to not "post or author any detrimental reviews, blogs, etc. regarding the Company, in any form, whether written or oral."
My silence cannot be purchased for $38. I am a new homeowner in The Villages. The majority of service companies that I have dealt with have been upstanding and a pleasure to do business with, however, when I find a company that exploits and takes advantage of unsuspecting homeowners, I want to share my experience and help others avoid making a bad decision.
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Thank you for sharing.
You can sign the agreement now. Get your money back. "You" won't post anything after signing. It doesn't say anything about your wife speaking about the event. Or prevent you from sharing factual information that is not negatively slanted. Numbers are numbers, and they speak for themselves.