Quote:
Originally Posted by graciegirl
Let's do a thread with some advice for newbies, things to do and NOT to do when you first move here.
First I will say not to buy from the door pounders who come to you in the weeks right after you move in. Not because they are all unworthy contractors, but some of them are, and nothing, NOTHING has to be done at once. Take your time and wait for changes to water supply, adding pest treatments, painting driveways or even if you will add downspouts to the back of your home. Wait to see who your neighbors use for lawn maintainance.
Please jump in here and add your comments here everyone.
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Thank you Gracie Girl. I recently sought estimates for a simple plumbing job - running a water line across a 30' garage to a new outdoor hose bib. I got the following three estimates:
1. Mike Scott Plumbing $350 (no estimate fee)
2. Anthony Torri Plumbing $325 (no estimate fee)
3. Frank Gay Services $2158 ($38 estimate fee)
After two calls to Frank Gay Services, seeking to speak to a manager and being promised a callback, I finally got through to a customer service person who said that they would refund my $38 estimate fee if I signed an agreement to keep my dissatisfaction silent. The form required me to not "post or author any detrimental reviews, blogs, etc. regarding the Company, in any form, whether written or oral."
My silence cannot be purchased for $38. I am a new homeowner in The Villages. The majority of service companies that I have dealt with have been upstanding and a pleasure to do business with, however, when I find a company that exploits and takes advantage of unsuspecting homeowners, I want to share my experience and help others avoid making a bad decision.