Quote:
Originally Posted by dtennent
When we were in Peru, I lost my wallet with a debit card from Citizens. When I tried to contact them by phone or by email, they were unresponsive. I had to wait until I returned home to cancel the card. I no longer carry their debit card.
BTW, the credit union up north cancelled by debit and credit cards within 2 hours of being notified. They waited until I returned and then sent new cards to me.
While we have a citizens account, we mostly use our northern credit account via their secure website. I have 2 level ID for any transactions.
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I agree. Citizens Bank is good if you show up in person, otherwise, I try to limit any dealings with them. Their website is antiquated - not user friendly at all, and limited in the information it provides. And their interest rate, as well as Bank of America, is despicable. In these months of increasing interest rates, the amount of interest being paid into my mother’s accounts at both of these banks, actually went DOWN one month, in spite of the fact that nothing was pulled out, and one of the accounts (Citizens) actually has her SS check going into it,