I DID go to the SS web site with my question, and my question was diverted to something called "Just Answer," which put me in direct contact with a CPA who I assumed worked for Social Security. I posed my question, which had to do with collecting a benefit from my former husband should he pass away before I do. I currently get a portion of his retirement pay, which will cease at his death. The supposed CPA asked a couple of questions, which I had already answered in my query (our ages, how long we were married, etc.). I then was informed by "Just Answer" that the service is $5, and I was asked for a credit card. Sensing a scam, I hesitated but since it was only $5, I agreed. He then responded again with the same useless canned answer. I am going to ask for my money back. How can the SS web site respond to a question by sending the inquirer to a pay-for-answer web site? Where can I report this rip off?
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