Quote:
Originally Posted by kja966
I have had them for several years now, first as Centurylink and then they rebranded to Quantum. Service is good and consistant but when they run the fiber optic cable to your house they only bury it 4 inches or so and that makes it vulnerable to aggressive landscapers who don't bother with "diggers hotline". They are responsive to repair requests. The 200 mbs down speed @ $30 is a bargain. Customer service for billing issues is very spotty with english as a second language issues and sometimes needing multiple calls to get satisfaction. On balance a good deal.
|
ditto. have had them for a few years now and zero problems, haven't had to call customer service.