Quote:
Originally Posted by polirudb
Just experienced two days outage with CenturyLink, which I believe is the same company. Horrific customer service, to say the least. The service is good when it works, the price is ok, but you will regret having them if you ever have a problem and need service and/or support.
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Now that you mention it this was the reason I ended up at XFINITY. I had no other option. Centurystink screwd da pooch several times and when I increased my speed with them they canceled my service within an hour and scheduled me for the update about a week later. Not good.
XFINITY was there that afternoon and had me up and running so to be honest I guess they saved the day. All of these companies will drive you nuts if you let them.
I'm thrilled for the people that Quantum worked out for. Wish I was one of them but I took a two-year deal with Xfinity that can't be beaten price-wise. I just don't like that they reward new customers and throw reliable people onto their begging list which I won't do, ever.