Quote:
Originally Posted by HowieH
Lighthouse menu has a Salmon berry salad for $28. I didn't want some of the items in it. Asked waiter how much would a $12 Grilled Caesar salad be to add a piece of salmon. She came back and said $23. I thought that $11 for a piece of salmon was high, but what the heck.
Check came and it was $12 for salad and $23 for add-on salmon = $35.. . Asked for mgr and she said that's how much a salmon add on is and it's fresh. Told her I eat a lot of salads and usually $7-9 for add on. She WOULDN"T budge. Told her I can buy 1lb of Atlantic salmon for $8.99/lb at Fresh Market.
I did ask ahead of time for the price and had I understood the add on was $23 extra and not the TOTAL cost, I would have passed on it.
BYE-BYE Lighthouse and my 2 visits a month.
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I have a few things to say about this. First, this was obviously a case of miscommunication between you and the server, and that’s unfortunate. And I have to say I feel for you, because that bill came as a shock. The server was likely in a rush when she said “$23” — meaning that was just for the salmon filet, not the entire salad. But from the restaurant’s point of view, you ordered the salmon filet separately, and that’s the price, added on to a salad or not. Ok, but since it was an honest miscommunication and you’re a regular customer, I think the manager could have cut you a break and given you the dish for $23.
And by the way, I also had an unfortunate experience at the Lighthouse two years ago. The situation was a bit different though. I ordered 1 pound of whole belly fried clams. The price was $38, and I was ok paying that, especially since it was a birthday celebration. Anyway, when the dish arrived, there were like 1/4 pound of clams! I couldn’t believe it. Very disappointing, but because it was a birthday dinner I didn’t dispute it.