Quote:
Originally Posted by HowieH
Lighthouse menu has a Salmon berry salad for $28. I didn't want some of the items in it. Asked waiter how much would a $12 Grilled Caesar salad be to add a piece of salmon. She came back and said $23. I thought that $11 for a piece of salmon was high, but what the heck.
Check came and it was $12 for salad and $23 for add-on salmon = $35.. . Asked for mgr and she said that's how much a salmon add on is and it's fresh. Told her I eat a lot of salads and usually $7-9 for add on. She WOULDN"T budge. Told her I can buy 1lb of Atlantic salmon for $8.99/lb at Fresh Market.
I did ask ahead of time for the price and had I understood the add on was $23 extra and not the TOTAL cost, I would have passed on it.
BYE-BYE Lighthouse and my 2 visits a month.
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Quote:
Originally Posted by Ele201
I have a few things to say about this. First, this was obviously a case of miscommunication between you and the server, and that’s unfortunate. And I have to say I feel for you, because that bill came as a shock. The server was likely in a rush when she said “$23” — meaning that was just for the salmon filet, not the entire salad. But from the restaurant’s point of view, you ordered the salmon filet separately, and that’s the price, added on to a salad or not. Ok, but since it was an honest miscommunication and you’re a regular customer, I think the manager could have cut you a break and given you the dish for $23.
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First of all, I think $23 for a salmon add on to a salad is very high. I also think the manager would have been smarter to give the OP the salad for $23.
That being said, I can't help but suspect that the phraseology of the price question as posted might have been slightly altered to make his/her case. The phrase "how much would a $12 Grilled Caesar salad be to add a piece of salmon" seems a bit awkward---why state the price of the plain Caesar salad to the waitress in the question. More likely (just speculation) the question was simply " how much to add a piece of salmon to the salad", and the when the answer came back $23 there were some assumptions made. This is also likely what the server told the manager which is why he was inflexible.
Like I said, the manager could have been smarter, but from the manager's point of view, I suppose he deals with the growing number of Villagers looking for "something for nothing" every day, and has problems sorting out the legitimate complaints.