We were once a week customers at one time and had a similar shocking experience. When our youngest son came for a visit last time he really wanted to have the gigantic seafood sampler monstrosity that they serve so off to the Lighthouse we went. I asked the waiter where is the crowd on a beautiful night like this? I think I can guess at the answer. OP, I support everything you said since I experienced the same thing myself. I vote with my feet and wallet. I never like to bash either. Can’t believe that your personal experience was challenged or questioned! This isn’t a court of law. It’s a forum to share our views on things with our neighbors and to supposedly support each other. I’m with you totally.
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