To me, it seems like an easy problem to deal with. If you can't reach to 67 inches, you can buy a small plastic folding one-step stool that provides an additional 6 to 9 inches. The top mailboxes are about 8 inches lower than the top shelf of most kitchen cabinets. If they made the top boxes 48 inches, they would lose 4 rows of boxes, which would require a much larger mailbox facility. Although, I think they should be able to accommodate those who request a mailbox change.
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