same with me and dish.. lost ABC about 8 mos. ago then they got hacked and could not reach them when i had a problem.. I went back to Direct tv got a $200 debit card and also a $300 card for switching to DTV from Dish... i have been waiting 3 mos for the shippng box to send their equipment back.. I called again earlier today for thr 4th time and told them if I dont get a shipping box soon their crap is going out in the garbage.. they aslo billed me for a month I didnt get and are trying to charge me $20 a monthe for the 6 mos that was left on my contract.. I told them keep on trying and that it's amazing that you could not help your customers with problems but your billing dept. still works, i had already stopped auto-pay and cancelled out the credit card.. if they want the $$ they can sue me
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