Quote:
Originally Posted by ureout
same with me and dish.. lost ABC about 8 mos. ago then they got hacked and could not reach them when i had a problem.. I went back to Direct tv got a $200 debit card and also a $300 card for switching to DTV from Dish... i have been waiting 3 mos for the shippng box to send their equipment back.. I called again earlier today for thr 4th time and told them if I dont get a shipping box soon their crap is going out in the garbage.. they aslo billed me for a month I didnt get and are trying to charge me $20 a monthe for the 6 mos that was left on my contract.. I told them keep on trying and that it's amazing that you could not help your customers with problems but your billing dept. still works, i had already stopped auto-pay and cancelled out the credit card.. if they want the $$ they can sue me
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Hope you will take the time to report all this, and back it up with evidence, to the State of Florida attorney general's office, division of consumer affairs. Sadly, most do not want to both with these things, and yes, it can take "forever", in our case two years to be made whole, but it DOES help every Florida resident when people take the time and effort to document all this...it's the ONLY way we have of having hope things will change. And, although Seniors against crime in The Villages does not have legal police powers, EVERY reported incident like this makes a difference in fighting this kind of scam operation... phone companies, cable, internet, etc. that always bill people 2, 3, sometimes even MORE months AFTER you have quit their services.