Quote:
Originally Posted by fdpaq0580
When you return the cart, you get your quarter back. It costs you nothing to use their cart as long as you return it. That saves them having an employee from having to retrieve carts. Cost saving that translates to their bottom line.
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I understand the concept, but you also need to factor in the customers they lose by having such a cheap policy. I am one of them. If it increases their bottom line, why don't other stores have the policy? I would also point out that, unlike other stores, they have their own parking lot, so it would cost less to maintain the carts.