First off, when someone posts something, stop shaming them with their grammar. I know a lot of math teachers who can't spell!
You would hope that when a salesperson comes, they know their products. The fact that the salesman said that others have complained about the same thing, well in my opinion, he wasn't being forthright when trying to sell you their product.
We having a birdcage installed in the back and also in our front area. I got the 20/20. I told the salesman, (who is a doll) that I want the most transparent screen in the front. The purpose of the front enclosure was because of my dogs. Well, after it was installed with the 20/20 in the front, I hated it. It looked like a big black blob especially when the sun hit it. So, I called asking if we can change the screening to the 14/18 but was shown there was very little difference. I was at the point where we were just going to take it down and eat the cost of what we originally paid and what we would incur taking down and patching all the holes. SO... I did my research and found a screen that's very transparent. I called my salesperson and that was the company that they use. The screen is called ultraVue2. So, with a cost to replace, we had it done and now are happy. The salesman also said they would try to use the original screen in the back and deduct from the initial price. Plus, now the salesperson is aware for future customers. And as I said, we really like him and are very happy with the workmanship of our front screen.
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