Quote:
Originally Posted by MrChip72
They don't know about the warranty department? Any issue that I've found has been addressed within 72 hours after calling them. We're kind of picky so we've had at least 12 different contractors come out to correct stuff under the one year warranty.
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Oh I know about the warranty department and they know about me. I've been trying to deal with them for over 20 months now. Major defects remain (some reported by D'Angelo). Shoddy materials and shoddy workmanship.
Just one example: They backed out of a verbal promise to fix any of our shower wall defects. It will cost us $30K to have them redone properly.
See how picky you are if you can live with this:
Wall tile defects - Google Photos