Quote:
Originally Posted by thelegges
Those new to TV, learn quickly which services, just don’t show up. We have had Deans since “07” always show up, and great office customer service.
Massey got a large chunk of Richmond, and it’s very noticeable, ow many yards are not being mowed by them.
We use Deans not just because they show up, but their techs are not only good at their job, they live and love it. It’s the employees that make the business.
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I agree - talking on the phone to Dean’s vs Massey is night and day. Dean’s customer service is awesome, Massey is the typical disinterested call-center employee who comes across as “indifferent” and not personal on the phone.