[MMK3BS]

The contractor holds all the caulk, has all the information and know-how. Asking the customer to eloquent “””sorry, I did not understand or except this to turn out like this.” Amplified the customer’s apprehension rather than diminish it. This one-sidedness creates a circumstance where the contractors begin to take unmerited advantage. The contractor has crafted a condition where the customer is intimidated. The contractor projected this to come about as a consequence of the customers apologies. Once this is set off he knows all the customer wants is the job done and over with. He can bully the customer into accepting anything to avoid being ripped off, misunderstand, or overcharged (do to his workmanship). This is what freezes the customer in their tracks. The contractor will state “our company will not be able to please you with our job” A contractor that requires acts of penitence before they will fix a dilemma is nothing less then a bully. You must realize you have zero to loose. Take actions, call, write, tell but don’t give up. Yes it does rain in Florida, but work is accomplished. Or are we all sitting soaking our feet in pots of water????