[huge-pigeons]

Originally Posted by retiredguy123

In my opinion, Chuck Farrell is a good company to do business with. I didn't realize that they are now selling Carrier products. In the past, they mostly sold American Standard, not Carrier. I would ask them to confirm that they are an official Carrier dealer and can handle Carrier warranty issues directly with the Carrier headquarters. Some smaller companies will claim to service all warranties, but they may need to depend on another dealer to assist them. If I were buying a new system, I would get a competitive quote from Munn's, and try to negotiate a reasonable price with them. They may be more responsive because they are larger and can respond quickly to warranty issues. On an HVAC system, there is a long warranty period, so a company's ability to service it is important. Munn's has installed hundreds of Carrier systems in The Villages for the builder. But, if the initial price is more important, Chuck Farrell is a good choice.

I wouldn't write a check to any company in advance of them doing the work. Also, if they offer the option to use a credit card, I would consider doing that, even if they charge a fee. It will give you some financial protection in case something goes wrong.

I got a quote from Munns and Sun Kool to add a heat pump to our enclosed lanai. For the same unit, sun kool was almost $1000 cheaper and I went with them. They did an excellent job installing it.