No, it is true. Shipper claim is correct too. Neither is wrong. Sometimes you don't know where it will be delivered but apps for shipments from places like amazon will tell you if your item has been delivered to the "mailbox". Sometimes "mailbox" means someone else's mailbox. The other day a neighbor was kind enough to bring a package to me that was put in his "mailbox." It is a treat when boxes are actually delivered to the doorstep.