[graciegirl]

In sixteen years of living here and reading and hearing folks talk about warranty on new homes, I have found that it is very likely that Warranty will expect the sub-contracter who was responsible initially to see to the solution. But I have also learned that those who are calm in their approach to both Warranty and the contractor usually get further in their journey. If someone is not satisfied with a fix to the problem but wants the whole thing replaced, then that is unrealistic and if they talk angrily ....people are people. You can catch more flies with honey than vinegar. I think our very own fixer guy has offered several solutions that probably Warranty and the contractor could work with and you may have to pay something but I haven't heard of anyone being gouged. Just my two cents.