Quote:
Originally Posted by SusanStCatherine
For some reason Nickel Tile was not held accountable by our builder and the warranty department. There is some relationship there where Nickel Tile gets away with their subpar work. We never talked "angrily" what makes you think we would?
I've been here less than two years and have met tons of people with unresolved defects in their home. Covid was a bad time to build in hindsight. I met several people who had the exact same problems we did with the exact same builder and exact same subs, all custom built around the same time. Why do you think they stopped doing full custom builds? Too much time spent on warranty fixes sure seems likely based on what I witnessed.
When I have over $50K worth of unresolved defects then, yes, you can call that gouged. If multiple attempts at fixing something still makes it a defect a home inspector writes in his report, then maybe it should be replaced. If it's a brand new house, why should the homeowner suffer with subpar repairs? Why should the homeowner pay to fix something that is wrong with their brand new house?
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2 years is no longer a brand new house! My experience with the warranty dept is they will not let contractors provide sub par work! If you expect the warranty dept to take care of your home for your lifetime, maybe you should have rented. Things happen !
Side note- nice to see you on here again GracieGirl! GracieGirl is correct! You can get many more things done with honey!