Quote:
Originally Posted by ThirdOfFive
We visited there (I'd say "ate" but things never got that far) in March. It was about 4:00 PM and the place was pretty much empty--odd, to say the least. There were about six customers there. My wife and I were shown to a table and then ignored. Two of the waitstaff were wrapping silverware at the counter. One of the other waitstaff appeared to be BS'ing with the cook behind the counter. The host was standing in a corner texting. We waited for a good fifteen minutes, then decided enough was enough and got up to leave. One of the waitstaff immediately grabbed a couple of menus a moved toward us but we left anyway, telling the waitperson that a fifteen-minute wait for service in an empty restaurant was totally unacceptable, and that we were going somewhere where our business was appreciated. She looked sort of shocked.
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If they had a living breathing Mgr might have staff that understands they are in bus to serve customers. Sad