Quote:
Originally Posted by OrangeBlossomBaby
Even if they work their butts off, go beyond the minimum requirements of their job to give you outstanding customer service, and have earned more - they will have nothing to show for that extra work. Tip them substandard, and you should expect substandard service.
|
What is the difference between substandard service, the minimum requirements, and outstanding service?
I have never worked in a restaurant but I used to work in a customer service position and I always tried to give outstanding service to everyone that came into the store. I never thought that I should provide substandard service or even just provide the minimum requirements.