Quote:
Originally Posted by Michael 61
I just fired Massey last month, as you never knew if or when they might show up to mow - I’ve been with Dean’s for almost a month now - so far so good- they show up like clockwork each week, and send me an email detailing services rendered each time they come out.
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I fired Massey too. Started fine but got very inconsistent about showing up and quality of work especially the trimming. Went to Dean’s and they really started great, BUT again have been getting very sloppy when it comes to trimming. You have to wonder when it takes a homeowner 2-3 hours to cut their lawn and these companies do it in 2-3 minutes. One thing about Massey if it didn’t need to be cut they wouldn’t cut it and wouldn’t charge you. Dean is going to cut it need it or not and hit you every week with the charge. Those cuttings are down to about 1 minute. Trim a couple spots. Since Dean charges your account I’m never sure if the bills and service work out together.