Quote:
Originally Posted by smurphy
From your description, I think that email is just a phishing attempt.
You said it says you will not be able to send outlook or Microsoft mail, so what, you use Gmail.
Some others suggested that perhaps your OneDrive was full. The default allocation for OneDrive is 5gb. To check what you are actually using, locate your OneDrive folder using File Explorer. Right click on it and then click properties. The properties display will show you how big the folder is and how may files and sub-folders are in it. If you are not using it, there will be about a dozen files in the folder.
Delete the email and move on.
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The File Explorer folder will only display the files that are being stored on your computer hard drive. One Drive allows you to select which files you want to automatically sync to the hard drive and which files you want to reside only in the One Drive cloud folder. To view and manage the One Drive cloud folder, you need to be connected to the Internet and go to "onedrive.live.com/managestorage".
Anyone with a Microsoft account will have access to a free 5 GB One Drive cloud folder. It's possible that the OP exceeded the 5 GB limit and is being notified by Microsoft that they need to remove files or to buy more storage space. It can be easy to exceed the storage limit if you are syncing files from your email, photos, etc. Some people do this without even knowing it.