Quote:
Originally Posted by retiredguy123
Note that the receipt in the article shows a 15 percent mandatory service fee. That is not a tip.
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Possibly not but there needs to be an explanation for what it is.
I see a line for Corazon Iced Tea so I assume the diner received Corazon Iced Tea and the charge is for the Corazon Iced Tea. I see a line for Almond Butter Toast so similarly I assume that charge is for the Almond Butter Toast the diner received. When I see a charge for Service I assume that is for the Service I received.
The Service Charge may not be a voluntary tip (the word "mandatory" seems to take voluntary out of the equation) but if it is 15% added to the bill to cover service then it is performing the function of the tip I would have left so I will adjust any additional tip accordingly.
I would prefer to do away with the US custom of tipping but I recognize that it is here today. But the owners should not add fees and charges to the bill to mislead the customers about the true price of the meal and confuse them into tipping more (or less) than they would otherwise choose to.