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Originally Posted by daniel200
I have used Fidelity online banking for 30+ years.
Fidelity has US based call support. I have always found the call support helpful to quickly resolve questions. I have had my Fidelity debit card hacked a few times. Fidelity has always resolved the issue easily and refunded the money in full after a phone call.
Fidelity has a physical office here in The Villages if you want to meet face to face. I have used this office a few times when I wanted some documents notarized. But other than that, I just do my business online.
I take advantage of Fidelity’s optional feature to automatically send email notifications of all account withdrawal activity. If any money leaves my account, I instantly get an email. This makes it easy to identify suspicious activity.
There is also an account lockdown feature that allows you to lockdown and prevent money outflow for any accounts of your choosing. I lockdown my IRA, Roth and brokerage accounts. It is easy to temporarily remove the lockdown if you need to move some money.
The Fidelity money market fund FZDXX offers very competitive rates (currently 4.94%). You can easily purchase CD’s, US Treasury bonds online through Fidelity.
I think Vanguard is very similar to Fidelity in all regards except Vanguard has no local office.
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Good information. I have Fidelity but never knew about some of these features.