I had a Samsung UN65JS8500 which at them time was pretty high end. Two diffusers for the backlights suddenly fell off, leaving 2-6" half moons on the screen. Looked online and found pages of people with the same problem. Even a close friend also had it happen to him shortly after. Called Samsung, and they claimed they had no knowledge of the problem, even though they had complaints on their own forum. They gave me the name of a certified repair company, and they quoted me $2100 to fix it. I suffered with it a couple of months, then bought a 77" LG C2 on a Black Friday deal from Costco for a few hundred bucks more. Don't expect any help from Samsung.
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But I'm as good once as I ever was!" Toby Keith
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