My observation: there are plenty of restaurants here in the "bubble" and outside fully staffed with good and sometimes great service. Some, not so much. Managing a restaurant staff must be challenging. It's a fluid workforce and keeping staffing levels up must be challenging in any economic climate. I think many in this workforce see it as a temporary gig till a better paying job, or one closer to home, or one with better benefits pops up. All that said, I do find that Applebees to be kind of gloomy inside.
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