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Originally Posted by ThirdOfFive
Agree. There are at least three other restaurants in "The Bubble" where I have experienced the same issues.
It is instructive to look at the restaurants that do NOT have this problem. One such is Lopez Legacy. We've eaten there several times now and without exception the food has been great and the service wonderful. The other side of that coin obviously is $$$: Lopez Legacy and (say) Applebee's both serve food but that is virtually the only similarity they have. Lopez Legacy (according to what I've heard) pays their people well, and offers sick leave, vacation pay and health insurance--which of course translates into higher meal prices. Applebees? probably none of the above.
Villagers (some, anyway) are known to be penurious, and paying higher prices across-the-board for better food served by better waitstaff, no matter what the restaurant in question is, would go over like a fart in church with some of them. But maybe that is the price we will have to pay.
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Penurious — good word, don’t see it often. But I would have just said cheap!