Quote:
Originally Posted by twoplanekid
I am a board member on the NSCUDD board that was asked to approve the new billing firm and their software. Other utility and other boards were also asked to approve staffs recomendation to have this change made. Can a change be made to make it more like it was before this current change? If enough customers request a change it might be possable to make a change. You are always welcome to attend a board meeting to ask questions and or make suggestions. Please email me directly if you have detailed information about your call to customer service as money is being spent and people hired to improve our billing customer service department.
Thanks,
rick.rademacher@districtgov.org |
Was there a change just this month? If not then I have no problem; the format I have received the past several months is fine.
I am one of the people who attends many of your meetings. Unfortunately, I missed the tier one reimbursement discussion in June.
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Why do people insist on making claims without looking them up first, do they really think no one will check? Proof by emphatic assertion rarely works.
Confirmation bias is real; I can find any number of articles that say so.
Victor, NY - Randallstown, MD - Yakima, WA - Stevensville, MD - Village of Hillsborough
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