For the Chromebook, I would suggest taking it to Office Depot. They will evaluate the problem for free, and give you a price to fix any issue. Most other places will charge to diagnose a problem.
For a smart TV, buy a Roku stick and forget about the built in features on your TV. A Roku device will transform your TV into a more user friendly smart TV for less than 50 dollars, and it will update itself when needed. And, if you need technical help, most technicians will be more familiar with the Roku features than with a smart TV that they may have never encountered because of the many different software programs being installed by different TV manufacturers.
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