Talk of The Villages Florida - View Single Post - Water usage spikes - Way to diagnose the problem
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Old 07-27-2023, 08:01 PM
mvbird mvbird is offline
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Location: Brooklyn O; NYC; Cambridge, Ma; London, UK; Martha's Vineyard Is.; Newburyport, Ma; The Villages
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Default 77,890 gallons of water !

I read this post and had to write. We are feeling absolutely sick tonight. Our utility bill is $720.94 for the month of July.... Villages water called a few days ago to say we used 77,890 gallons of water. We live in Massachusetts, the 2 br house in Duval is occupied by 1 woman, no pool, and our property manager has been there and says there is no evidence of leaks. Now we are thinking about what to do... call a plumber or a lawyer or both. It's impossible. A leak of that size would fill the house from floor to ceiling. I was relieved to read your post but then at the end you write 'the battle goes on'... I don't know if I've got the strength for a fight. mvbird

We had a spike 50,000 gal over a 3day period. Water Co gave all kinds of reasons why it could have happened. All water was shut off at the wall valves. Would have been shut off but pool Co needs to be able to manually add a few gals if needed. We were gone and got the bill on our return. Pool Co records show them not at the house during the days the spike occurred. HAd plumber and leak specialist check. Result, no leaks found, no evidence of water leakage. Water Co flatly stated that if the meter said it ran, the problem cannot possibly be on their side. Even suggested that neighbors had stolen water. Our pool only holds @10,000 gal and running the hose for its initial fill took five days. 50k in 3 days is mission impossible. They (water co) stonewalling) say their meter checks out OK an their equip never fails, so it's our problem.
Sure hate having to deal with monopolies. The battle goes on.