[njbchbum]

The Florida Dept of Health licenses opticians thru the Board of Opticianry - their website is here: http://www.doh.state.fl.us/MQA/optic...o_lic_req.html

There is a link where you can print out a complaint form which can be filed with the Board which must then investigate the alleged problem[s] you are having with the business.

I worked for the NJ Div of Consumer who licensed all health professionals in the S of NJ and each of the Boards was very successful in mediating and resolving consumer issues. Perhaps the Florida Dept of Health can do the same for you.

Hope this helps.