[Haggar]

[QUOTE=Lea N;2243443]Go to irs.gov to find out the status of your refund. We never received a refund in 2021 and it was a substantial amount. I'm still trying to get the money. It's a long story but someone did our taxes and put the wrong address on our return. Instead of having the refund deposited into our account they selected to have it mailed to us (why I'll never know.) - at a wrong address. The person who did our taxes never let us see it or sign it. When I realized what they had done, a couple weeks or so after their mistake I asked them to correct it and they refused, saying it could not be done. I am at a loss as to how to get our money. I've filled out paperwork and nothing has happened.[/QUOTE

The preparer is not allowed to file a return electronically without your signature on Form 8879. The fact that they did file w/o yr signature is a alert. Do you have a copy of your return? If not get it if you can.

I agree that once the return is filed the method of changing whether the refund is direct deposited or mailed can't be changed.

There is a box on the return for the preparer to get their fee out of the refund. There could be a problem with this.

Go to IRS.gov, register and get a transcript of your account. Get this even if you have a copy to confirm what you have matches what was filed. The transcript will tell you if your refund was issued. If it was issued there is a form to send to get a replacement check which will be researched at the IRS. If it's just lost in the mail if will take 3-4 months to get a replacement. Either way the IRS will tell what they find.

If you want someone to look over your return (at no charge) to see if there were any shenigans send me a private message or call me at 561-968-8571 (I'm a CPA)