Quote:
Originally Posted by DAVES
I would call Tesla and ask them.
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There are a lot of great things about Tesla the company. Post-purchase customer service is not one of them in my opinion. They do not answer the phone and eliminated the once useful online chat and thus you are left with searching their extensive FAQ and Forums for answers to questions unless you want to drive to one of their service centers and talk to someone in person. When they do mobile service, the techs will answer any questions as well.
I believe you can still email support, but in the past it has taken a couple of weeks to receive a reply. They were much more responsive before they became mainstream. Oh well. I still prefer them to Ford, GM, etc