Quote:
Originally Posted by ehendersonjr
Had American Home Shield
June 16 - Clothes washer failed to drain. Called AHS and was charged $125 deductible immediately.
June 23 - Earliest a tech could arrive. Diagnosed failed pump assemblies. Said parts would have to be ordered snd would put a “Rush” order in.
July 10 - Called local appliance parts store and was told necessary parts were available.
July 21 - Tech arrives and repairs washer with parts ordered from out of area.
July 24 - Cancelled contract with American Home Shield and will never use a home warranty company again. 6 weeks without a washer was horrible but at least we had a local laundromat. What if we’d had a problem with the HVAC? Could you live 6 weeks without A/C?
|
Very sad. There are several excellent local repair companies that could have made the repair within a day or two. But, these companies would never share their profit with a home warranty company.