Quote:
Originally Posted by Sandy and Ed
For your own protection, put everything in writing “…..to confirm our phone conversation (meeting), I understand that…….” And send it to them. Paper always better than verbal ….. avoids misunderstandings and gets a date on record
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Agree with putting Everything in writing, as stated so well above!
Also, keep that running time/date stamp going as you have in your post.
It is clear and concise. Excellent job.
The responsible departments are less likely to pass-the-buck when they know you have been vigilent at engaging proper authorities and documenting everything.
Only speak to the department heads from this point. You'll have to request a call back, but it's worth the wait. Document who you are speaking to every time you make that request.
Depressions never dry up or stop, as we know. They need immediate attention and geo-technical inspections.
Lastly, if it were us, we would document, but demand action. Keep us updated, you're doing all the right things, just stay vigilent, you're catching this early before it becomes a full blown sinkhole. They call fill it with either dirt or grout and stop the depression, but they have to determine the root problem.
Best of luck.