I have a similar problem. I live in a Veranda. In one corner of the entrance to my backyard there has been constant wet soil. It’s located on the side that is my neighbors home. I have had MICO out twice. They don’t believe it’s broken irrigation. My neighbor also called warranty and also spoke to MICO who claims they don’t cover the issue we’re having since it’s not an irrigation.
So now up to placing another call to warranty and I believe my neighbor is too.
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