This is what happened to me. I am also on a corner lot. About 8 months after I moved in (during summer months) I noticed water building up in the front by the wall to the street. Constant muddy lawn from vehicles turning/driving over edge of lawn. I also had a wet mushy lawn in the back yard on the other side of my house that butts up to the neighbors house.
I called the warranty department multiple times. They sent landscaping and irrigation out and they said said everything was fine. I insisted it wasn’t and they sent the builders foreman out. He was awful. In the end he said you have added rock to your landscaping so we are no longer responsible. Apparently if you make any changes to your landscaping it voids the warranty.
I ended up having ACI irrigation come out and they said I had too many irrigation heads on my property. They capped off 12 heads. Can you imagine 12 heads to many? It Fixed the front yard completely but I still had an issue in the back side yard so I only run that zone 2x a week for 5 minutes in the summer and it has been better but with this summers rain I did shut it off for 2 weeks because it was to wet in the back yard.
I hope you have better luck than I did with this. My advice would be to stay persistent.
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