I've had it for about 2 years - originally in Orlando and now in Villages - no problems with service - the only thing is, it is strictly cell phone coverage. You cannot use the blackberry phones or anything new like that. It has been fine with us - no dropped calls, we travel the south and midwest - no problems - Las Vegas-no problems. I have no complaints with it since I would be too cheap to pay for the service for the fancy phones anyway. I have Magic Jack for home service - we have no land line phone and use our cell phones almost exclusively.
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