Waiting longer in line for a real checkout person is kind of a self fulfilling prophecy. If there wasn’t so many self checkouts stations, there would be more “live” checkout stations. If going to Walmart, if I am getting one or two items I will use self checkout. If I have a cart full of items or something expensive I will go to a live checkout line. At Sam’s we will use the scan and go app. This is really a time saver. A Sam’s employee is going to check your cart regardless of your checkout method. You might as well skip the line all together.
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The difference between genius and stupidity is genius has its limits - Albert Einstein
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